How to place an order at OyeGifts?

First of all, you have to register at OyeGifts if you are a new customer. if you are an existing customer, then just login and select the Delivery city or pincode & choose the gifts to order.

What are the benefits of registering at OyeGifts?

On registering with OyeGifts, you will get 15% off

As a registered member of OyeGifts, you don’t need to enter your details every time for your order as it is already saved in my Account.

Expected delivery date of curier products

Courier products will be shipped within 2-3 business days from the order placed date. for tracking number, you can contact our customer service or can email us at support@oyegifts.com or check order status online.

Does OyeGifts provide discounts and deals on occasions?

Yes, we provide several discounts and deals on occasions. Coupon page

How to customize the photo on the cake / frame or personalized items?

After you place order, email us a picture to be printed on the customize item along with order number. support@oyegifts.com

How do i track the progress of my order?

You can track your order by clicking on "TRACK ORDER" option on main website page or click on the shared link: https://www.oyegifts.com/User_login

While placing the order, why do I see delivery time disabled?

Sometimes we get a large number of orders for delivery at a particular time slot. In this case, that particular time slot is disabled to prevent taking any more orders. If you need help in finding the time slot for that day, please contact our customer support.

What are various payment options?

You can make your payment through net banking, Paytm, Paypal, Debit Card, Credit Card, Mobikwik and OyeGifts wallet. Note: We provide Cash on delivery (COD) option on some area / pincodes. Contact to support for more information.

What if the recipient is not available when the delivery person reaches there? will you re-attempt delivery?

We do not attempt to deliver again, but we would call recipient and sender to know if we can deliver their order to any neighbor or nearby place. Unable to do so will lead to cancellation of the order and no refund will be made in case of perishable products like cakes, chocolates and flowers.

Are there any delivery charges?

Delivery charges varies from location to location. when you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. delivery charges ranges between Rs. 0 – 300 rupees.

Are there any hidden charges (GST) when I make a purchase on OyeGifts?

There are nO hidden charges when you make a purchase on OyeGifts. the prices listed for all the items are final and all-inclusive. the price you see is exactly what you need to pay. delivery charges may be extra depending on the location and other parameters.

Does OyeGifts provides midnight delivery as well? is there any extra charge for it?

Yes, we do provide midnight delivery. The midnight delivery time is from 10:00 PM to 11:59 PM. although we try our best to deliver order as close to 23:59 as possible, it is always suggested to have midnight orders placed well on time. We charge Rs. 350 extra for midnight delivery.

What are convenience charges?

"Convenience fee" is a charge levied by OyeGifts on certain orders, for the services rendered by OyeGifts on the platform. It also includes some percentage of charges applied by banks for facilitating online payments.

What's the procedure for cancellation

Answer : follow the cancellation page for more information https://www.oyegifts.com/Home/return_policy